We may collect and process the following personal information from you:
1.1 Information you provide to us: We collect personal information when you voluntarily provide us with such information in the course of using our website or Services. For example, when you register to use our Services, we will collect your name, email address and organization information. We also collect personal information from you when you subscribe to our newsletter. If you make an enquiry through our website, or contact us in any other way, we will keep a copy of your communications with us.
1.2 Information we automatically collect: We may also collect certain technical information by automatic means means when you visit our website, such as IP address, browser type and operating system, referring URLs, of our website, and other clickstream data. We collect this information automatically through the use of various technologies, such as cookies.
The personal information we collect from you may be used in one of the following ways:
2.1 To deal with your inquiries and requests.
2.2 To create and administer records about any online account that you register with us.
2.3 To provide you with information and access to resources that you have requested from us.
2.4 To provide you with technical support (your information helps us to better respond to your individual needs).
2.5 To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you), including to improve the navigation and content of our sites.
2.6 For general business purposes, including to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs), to help us improve the content and functionality of our Services, to better understand our users, to protect against wrongdoing, to enforce our Terms of Service, and to generally manage our business.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
4.1 Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
4.2 We use cookies to understand and save your preferences for future visits, to advertise to you on other sites and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
4.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you choose to disable cookies, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
We will only share your information with third parties in certain circumstances:
We engage certain trusted third parties to perform functions and provide services to us, including cloud hosting services, off-site backups, email service providers, and customer support providers. We will only share your personal information with third parties to the extent necessary to perform these functions, in accordance with the purposes set out in this Privacy Policy and applicable laws. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your personal information may be sold, disposed of, transferred or otherwise disclosed as part of that transaction. We may also disclose information about you to third parties where we believe it necessary or appropriate under law, for example: (1) to protect or defend our rights, interests or property or that of third parties; (2) to comply with legal process, judicial orders or subpoenas; (3) to respond to requests from public or government authorities, including for national security and law enforcement purposes; (4) to prevent or investigate possible wrongdoing in connection with the Services or to enforce our Terms of Service; (5) to protect the vital interests of our users, customers and other third parties. We may use and share aggregated non-personal information with third parties for marketing, advertising and analytics purposes. We do not sell or trade your personal information to third parties.
We may retain your personal information as long as you continue to use the Services, have an account with us or for as long as is necessary to fulfil the purposes outlined in the policy. You can ask to close your account by contacting us at the details below and we will delete your personal information on request.
We may however retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax or regulatory reasons, or for legitimate and lawful business purposes.
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